Terms and Conditions of Use - imanias.pt
1. Acceptance of Terms:
By accessing and using the website imanias.pt (hereinafter referred to as "Website"), the user declares to have read, understood and fully accepted these Terms and Conditions of Use.
2. Use of the Website:
The Website is intended for the presentation and sale of handmade products, namely puzzles, jewelry and fridge magnets, manufactured by Imanias® (hereinafter referred to as "Imanias").
The user undertakes to use the Website responsibly and in accordance with the law, good customs and these conditions.
Any use of the Website for illegal, fraudulent purposes or that may harm its operation, content or image of Imanias® is prohibited.
Imanias reserves the right to modify, suspend or interrupt access to the Website, in whole or in part, at any time and without prior notice.
3. Intellectual Property:
All content on the Website (texts, images, videos, logos, product designs, etc.) is the exclusive property of Imanias® or third parties who have licensed its use.
The reproduction, distribution, modification, adaptation, translation or any other form of use of the content of the Website without the prior written authorization of Imanias® is strictly prohibited.
The registered trademarks "Imanias®" and any other brands, domain names, logos and distinctive signs present on the Website are the exclusive property of Imanias®. Its use without authorization is prohibited.
4. Product Information:
Imanias makes every effort to ensure that the descriptions, images and other information about the products presented on the Website are accurate and complete. However, slight variations in colors, sizes or other details of the products may occur due to their handmade nature.
Product prices are indicated in euros (€) and include Value Added Tax (VAT) at the legal rate in force. Shipping costs will be added to the total price as indicated during the ordering process.
Imanias reserves the right to change product prices at any time, without prior notice. However, the price applicable to an order will be that in force at the time of order confirmation.
The availability of the products presented on the Website is not guaranteed. In the event of a stock shortage of an ordered product, Imanias will inform the customer as soon as possible and may propose a similar product or a refund of the amount paid.
5. Ordering Process:
To place an order on the Website, the user must follow the steps indicated during the online purchasing process.
By finalizing the order and clicking on the confirmation button, the user is making a proposal to purchase the selected products, subject to acceptance by Imanias.
Imanias will send an order confirmation by email, constituting acceptance of the purchase proposal and the formation of the sales contract.
Imanias reserves the right not to accept an order, particularly in the event of incomplete or incorrect information, lack of payment, stock shortage or suspicion of fraudulent activity.
6. Payment:
The accepted payment methods will be those indicated on the Website during the ordering process.
Payment will be processed securely through online payment platforms.
Imanias reserves the right to suspend delivery of products until full payment is received.
7. Shipping and Delivery:
Shipping conditions and delivery times will be those indicated in the specific "Shipping" section of the Website.
Imanias makes every effort to meet the indicated delivery deadlines, but these are merely indicative and delays may occur for reasons beyond Imanias' control.
Responsibility for loss or damage to products is transferred to the customer upon delivery.
8. Returns and Right of Free Resolution:
The customer has the right to freely terminate the purchase and sale contract within 14 days from the date of receipt of the products, without needing to indicate any reason.
To exercise the right of free resolution, the customer must communicate his decision to Imanias by means of an unequivocal statement (for example, by email or letter sent by post).
In the event of exercising the right of free withdrawal, Imanias will reimburse the customer the total amount paid for the products, including shipping costs (with the exception of additional costs resulting from the choice of a shipping method other than the least expensive standard method offered by Imanias), without undue delay and, in any case, no later than 14 days from the date on which it is informed of the decision to withdraw from the contract.
The refund will be made using the same payment method that the customer used in the initial transaction, unless expressly agreed otherwise.
The customer must return the products to Imanias without undue delay and no later than 14 days from the date on which he communicated his decision to withdraw from the contract. The direct costs of returning the products will be the responsibility of the customer, unless otherwise stated in the Return Policy.
Products must be returned in perfect condition, complete and in their original packaging, accompanied by all accessories and documents (if applicable). Imanias reserves the right not to accept the return of products that do not meet these requirements.
9. Warranty of Consumer Goods:
The products sold by Imanias benefit from the legal guarantee of conformity provided for in the legislation applicable to consumer goods.
10. Responsibility:
Imanias is not responsible for any indirect damages, lost profits or loss of opportunity resulting from the use or inability to use the Website or the products purchased.
Imanias' total liability, for any cause and regardless of its nature, will always be limited to the total amount paid by the customer for the products in question.
11. Protection of Personal Data:
The collection and processing of personal data of users and customers of the Website is carried out in compliance with the General Data Protection Regulation (GDPR) and applicable Portuguese legislation.
For more information on how your personal data is handled, please see our Privacy Policy.
12. Alternative Dispute Resolution (ADR):
In the event of a consumer dispute, the consumer may resort to an alternative consumer dispute resolution entity. The list of RAL entities available in Portugal can be consulted, for example, on the website of the Directorate General for Consumer Affairs].
13. Applicable Law and Jurisdiction
These Terms and Conditions of Use are governed by Portuguese law.
For any dispute arising from the interpretation or execution of these Terms and Conditions of Use, the jurisdiction of the district of Leiria will be competent.
14. Final Provisions:
If any provision of these Terms and Conditions of Use is found to be null or invalid, the remaining provisions will remain in force.
The failure or delay by Imanias in exercising any right or provision of these Terms and Conditions of Use shall not constitute a waiver of such right or provision.
Imanias reserves the right to change these Terms and Conditions of Use at any time, without prior notice. Changes will come into effect upon publication on the Website. It is the user's responsibility to regularly consult this section.